Customers may be experiencing higher than normal latency on some routes currently. We are working to localise and resolve the issue.

Update: Some routes have been dropped and latency is back within normal parameters.

We require a maintenance window on Monday July 28th between 23.00 and 02.00 on Tuesday July 29th.

We do not expect this to be customer affecting, however ther may be some routing delays for a few seconds while the physical upgrade is happening. We are upgrading our core network to enable us deal with a much higher traffic load and mitigate more effectively any potentially unwanted traffic that could cause network performance degradation.

For any further queries or to arrange a site visit to discuss your needs, please contact us on 1800 365 965 or email support@hosting365.com.

Kind regards,
Hosting365 Operations

Our Network Team need to perform emergency maintenance on Distribution Router 1. This involves replacing a faulty memory card in the device. During this time the network will re-converge through Distribution Router 2. Customers may experience a brief disruption to traffic while the routes re-converge. This is expected to last up to approximately 60 seconds.

The faulty module has been replaced however we have not yet returned Distribution Router 1 to active service because we need to ensure the configuration files are implemented 100% accurately. During this period some customers may have been experiencing intermittent packet loss.

Between 1830 and 1900 we will be reintroducing Distribution Router 1 to the core network - you may experience disruption for up to 60 seconds as routes re-converge.
We apologise for any inconvience caused,
Hosting365 Engineering Team.

We have upgraded our Premium Support application for all Dedicated Server and Managed Services customers of Hosting365.

• Service Desk is now running the latest build of Version 6.
• The URL is support.hosting365.com, of course the connect365.ie URL still functions.
• Shared Hosting and Domain Name customers should use http://care.register365.com.

This is part of our continuing program to improve customer experience, by focussing systems and staff exclusively on our Hosting365 and Register365 brands.

This site is exclusively for technical and systems information from Hosting365. All maintenance notices, systems upgrades, scheduled system and network events will be communicated here. Please subscribe to the RSS feed or Email Notifications to be kept up to date of any relevant news. This site is stored in an off-site remote facility and as such also serves as our Disaster Recovery Communications Tool in the event that are core systems become unavailable.

We will shortly be adding more real-time system status display options and more useful tools here.

Posts are maintained for 30 days following incident resolution, or maintenance completion.